sofia johnson
14 posts
Jun 04, 2025
1:46 AM
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I had a fantastic experience with the KLM Airlines Bali Office when booking my family’s vacation to Europe. Coordinating flights for five people with different return dates seemed like a nightmare, but the staff handled it brilliantly. They patiently worked through all the details, helped us find the best fares, and explained seat selection, check-in options, and travel insurance in depth. Their efficiency saved us time and stress, and the final itinerary was perfect. We also received great advice on baggage allowances and how to handle transfers through Schiphol Airport. The office is very clean, organized, and has a peaceful vibe, which made the long planning session feel effortless. I especially appreciated how they accommodated my elderly parents by offering a comfortable space and extra assistance. KLM’s Bali team made us feel valued and cared for. I wouldn’t hesitate to return for future travel plans. Outstanding service from a world-class airline.
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