sara157smith
81 posts
May 20, 2025
2:57 AM
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I went to the Emirates Airlines Budapest Office with my elderly parents, who only communicate in Hungarian. I was anxious about communication, but the attendants immediately reassured us by interchanging English and Hungarian in effortless conversations. They were very patient in explaining to my parents their travel schedule, luggage policy, and the check-in process for their Johannesburg-bound flight. The agent printed out every document in both English and Hungarian, which was so considerate. They even suggested perfect layover support options in Dubai. It's not often one encounters airline offices that treat non-English-speaking tourists, particularly elderly persons, so kindly. The entire process was serene, professional, and courteous. The employees treated my parents with sincere compassion. This agency is more than a ticket booth—it's an establishment in which individuals are heard, respected, and assisted with heart. Emirates truly exceeds expectations here in Budapest.
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